RETURN and REFUND

RETURN and REFUND POLICY

All Sales Are Final.
Returns are only accepted for items that are damaged or defective.

To be eligible for a return or exchange:

• Notify us within 7 days of receiving your order.
• Item must be unworn, unwashed, unaltered, and in its original packaging with tags attached.
• Send a clear photo of the damaged item to customer@aqmerch.com and await further instructions.

Exchange Eligibility:

• Applies only to items that do not fit or are unsuitable in appearance (subject to availability).
• Maximum of one exchange per Order ID/Receipt.
• If the item is out of stock, a full refund may be issued.

Non-Returnable Items:

• Sale items or discounted purchases
• Worn, soiled, washed, or altered items
• Items damaged due to incorrect care (washing/storing/ironing)
• Orders via Personal Shoppers or preloved purchases