TERMS & CONDITIONS

Terms & Conditions

Welcome to the website operated by AQ MERCHANDISE (“AQ MERCH,” “we,” “us,” or “our”). By accessing or using our website (the “Site”), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”), along with our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, you must immediately discontinue your use of the Site.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the revised Terms. Please check this page periodically for updates.

1. Privacy Policy

We value your privacy. AQ MERCH is committed to safeguarding your personal information. By using the Site or purchasing from us, you consent to the collection, use, and storage of your information in accordance with our Privacy Policy.

1.1 Information We Collect

We collect personal information during registration, checkout, and customer support interactions. All information is voluntarily submitted by users.

1.2 Use of Personal Information

Your information is used to process orders, update you on order status, customize your profile, and inform you about promotions, events, and updates related to AQ MERCH.

1.3 Confidentiality

Sensitive data such as payment details, credit card information, and bank account numbers will be kept strictly confidential. We will not share your personal information with third parties without your explicit consent, except where required by law.

1.4 Security

We use appropriate security measures to protect your personal data from unauthorized access, misuse, or loss. However, no method of transmission over the Internet is 100% secure. Please use caution when providing personal information online.

2. Orders

All orders placed through the Site are subject to confirmation via email. Product availability is not guaranteed and is subject to change without notice. If an item becomes unavailable after your order is placed, we reserve the right to cancel your order and provide a refund.

Please note: Product images and colors displayed on the Site may vary depending on screen settings and may not exactly match the actual product.

3. Product Availability

We do our best to ensure that all products listed on the Site are available. However, due to high demand or limited inventory, some items may be temporarily or permanently unavailable.

AQ MERCH reserves the right to:

  • Discontinue or revise any product at any time without prior notice.

  • Cancel any order if the product is no longer available.

  • Replace discontinued products with items of similar value and function, or issue a refund.

4. Sizing

We strive to provide accurate size guides and descriptions for each product. However, as each item is individually produced, slight variations in measurements may occur. Size charts are intended for reference only and may not reflect the precise dimensions of your delivered item.

5. Payment

We accept a variety of secure payment methods, including:

  • Credit/Debit Cards

  • Online Banking

  • Major E-Wallets

For manual payment options (e.g., bank deposit or direct transfer), please contact our support team at cs@aqmerch.com for assistance.

6. Intellectual Property

All content on the Site—including text, graphics, logos, images, and designs—is the property of AQ MERCH or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute any content without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, AQ MERCH shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use the Site;

  • Errors or inaccuracies in product descriptions or pricing;

  • Delays or interruptions in service;

  • Security breaches beyond our reasonable control.

8. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [Insert Your Country/Region], without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert Your Jurisdiction].

9. Contact Us

If you have any questions or concerns regarding these Terms or your experience with our Site, please contact us at:

Email: cs@aqmerch.com
Operating Name: AQ MERCHANDISE | 202303201893 (IP0588287-W)